Posts Tagged ‘ messenger’

S.A Brands must adopt an IM first approach – but not on WhatsApp, yet.

20 March 2017 – Using WhatsApp in its current form as a brand engagement channel is a neat technical solution to a problem, but it’s a mistake to think of it as a marketing solution. …

Facebook Messenger

The App within an App Chatbots are now live on Facebook Messenger – and this has the potential to completely transform how people engage with brands and organisations. Messenger allows personal interaction between consumers and …