Vodacom and City of Joburg Xenophobia USSD Service

As a mobile technology provider to Vodacom we are really proud to have been involved in the technical development of this service.

We accepted the challenge immediately (of course we would!) and a core team was set-up spending Friday night and into the weekend planning and developing the service – inspired by patriotism, good coffee and plenty of takeaways!

As per the article:

The City of Joburg (CoJ) and mobile network provider Vodacom have just announced the setting up of an emergency operations service and centre that the public can use to report xenophobia related incidents via mobile phone.

The announcement was made by CoJ executive mayor Parks Tau at a media briefing on the city’s interventions against xenophobia this morning.

Victims or anyone in affected communities can dial *134*422#. You will then be taken through a step-by-step reporting process where you will be required to describe the xenophobic incident.

Spokesperson for the mayor, Phindile Chauke, says there is no charge for using the service and that customers on any network can take advantage of it. Assistance will then be discharged to the reported area of concern.

To read the full article please click here: